train Delay Repay · EU Regulation 1371 · Eurostar

Your train
was late.
Claim what
you are owed.

check The reason for the delay does not matter
check If booked through a travel management company, the compensation still belongs to you personally
check You must claim within 28 days of the date of travel
check No win no fee — we take 30% only when the operator pays
£100m+
paid annually in Delay Repay
60%
of claims never filed
28
day deadline to claim
Train operator
From
To
Date of travel
Planned departure
How late did you arrive?
Ticket price paid Do you have your ticket?
Assessment within 24 hours. No commitment until you decide to proceed.
Full name Email address Booking reference (leave blank if unavailable)
check_circle No upfront fee
check_circle 28-day window
check_circle GDPR compliant
train
Claim received
Your claim is in progress

Written assessment within 24 hours.

MC-TR-——
Country of departure Train operator or service
Departure city
Destination city
Date of travel
Passengers
How late did you arrive?
Full name Email address
Route
Eurostar defaults to vouchers. You are entitled to cash. We request it on your behalf.
Date of travel
Train number
How late did you arrive? Ticket price per passenger Full name Email address
How it works
Sign once. We handle the rest.

Most passengers never file Delay Repay claims because the process is confusing and the deadlines are short. MeTrains handles everything from filing to chasing payment.

01
Tell us your journey
Operator, route, date and how late you arrived. 60 seconds.
02
We confirm entitlement
Written assessment within 24 hours. No commitment required.
03
We file with the operator
We submit the Delay Repay claim directly. You do nothing.
04
You receive your refund
Operator pays, your share arrives. We take 30%.